FAQs
Classes
How do I book a class
Download the GLOFOX app using the App Store or Google Play > Search ‘Fierce Fitness Asia’ > Book all classes and buy packages. You can also log onto our website.
When do I book a class?
Our schedules are released at least 2 weeks in advance
How will I be notified that I got off the waitlist?
A push notification on the Glofox app will alert you (make sure Notifications are switched on) and an email will be sent to you
What is your cancellation policy?
There is a 12-hour cancellation policy for all classes. No show will be charged MYR10 for unlimited or for passes, 1 class will be deducted.
Can I book for a friend?
Yes, you can if you have a shared package. Book in using ‘Bring a friend’ option after you have chosen your class.
Please arrive 10 mins earlier to sign the waiver form and properly sets up for the class
How early should I arrive for class?
Please arrive at least 10 mins earlier for class to set up.
What happens if I am running late?
We have a strict 5 mins entry policy. If you show up later than 5 mins after the class has begun, you may be denied entry.
PLUNGE CLUB : You must arrive on time for your session.
Do you offer water?
Yes, we have water dispensers. Please bring your own bottle
What do I wear for classes?
Please wear appropriate workout gear. For Strength training with weights, please ensure you wear covered shoes. For Ride classes, cycling shoes will be provided.
Do you have shower facilities?
Yes, we have shower facilities. Don’t forget to bring a towel or you can rent one from us (RM3)
PLUNGE
What do i wear and what do i bring?
Swimwear or quick dry activewear is ideal. No nudity allowed (we like to kepp things chill, not awkward). Bring a towel (or rent one for RM3) and a change of clothes for after.
Which plunge tub should i choose?
We have 2 tubs for you to experience :
Plunge 1 @ 9-12 degrees – A great starting point if it’s your first plunge or if you simply want a less intense experience. It still delivers all the benefits without the extra shock.
Plunge 2 @ 5-7 degrees – For when you’re ready to turn up the challenge. Perfect if you’re already comfortable with cold exposure or want to test your mental grit.
Note for women: Women’s distinct body functions, including body composition, metabolic rates, and hormonal variations, can influence their response to cold stress. Research suggests that the ideal temperature is around 10–12°C—can help mitigate risks and reduce stress responses from overexposure to extreme cold.
Can children use the cold plunge?
For safety reasons, cold plunges are for ages 16 and above. Teens aged 16-18 must have a signed parental waiver and be accompanied by an adult. No young children are allowed in the tubs.
How long should i stay in?
For beginners, 30 secs – 2 mins is a great start. If you are more experienced, up to 3-5 minutes is generally safe.
Can i shower after the plunge?
Yes, but we recommend warming up naturally first. Let your body do its thing – shivering is part of the rewarming process.
who shouldn't use the ice bath?
If you have cardiovascular conditions, uncontrolled high pressure, cold-related conditions (like Raynaud’s), infectious or open skin diseases or are pregnant, please check with a doctor before plunging.
do i need to book in advance for my plunge session?
Yes! Spots are limited to ensure everyone gets enough time and support. Book through our GLOFOX app > Fierce Fitness Asia > Facilities
How do i prepare for my PLunge session?
Watch our short breathwork and prep video sent to you before your first plunge. Arrive hydrated, avoid alcohol and come with an open mind – you’re about to do something amazing for your body and mind.
Can i plunge with a friend?
Absolutely! Buy a shareable package or book 2 sessions at the same time. Each tub can fit 2 small adults in a cosy manner or book both plunge rooms, whatsapp us in advance and we will open up the partition door between the 2 rooms.